We'd Love to Hear From You

Whether you have a question about our products, need help choosing a fragrance, require assistance with an order, or would like to discuss corporate gifting or event orders, our team is here to help.

At Royal Botanique, we are committed to providing exceptional customer service and will respond to all enquiries as promptly as possible.

Royal Botanique

Email: info@royalbotanique.com

ABN: 38 156 315 469

Customer Support Hours

Monday – Friday: 9:00 am – 5:00 pm (AEST/AEDT)

Saturday, Sunday & Public Holidays: Closed

We are based in Melbourne, Australia, and operate according to Australian Eastern Standard Time (AEST — UTC+10, typically early April to early October) and Australian Eastern Daylight Time (AEDT — UTC+11, typically early October to early April).

We aim to respond to all enquiries within 1–2 business days.

Please complete the contact form below and we'll get back to you as soon as possible.